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Business Terms — Venue Listings

Last updated: 16 September 2026

1. About these terms

These Business Terms govern the listing of venues and offers on the Scoffers platform at scoffers.app by venue owners and operators ("you", "your", "the Venue").

Scoffers App is a trading name of Design Superheroes Ltd, a company registered in England and Wales under company number 07696302, with its registered office at 49 Park Crescent Road, Brighton, England, BN2 3HS ("we", "us", "our").

Our Terms of Use also apply to you and are incorporated into these Business Terms. Where the two conflict, these Business Terms take precedence in relation to your listing activity.

These Business Terms are a business-to-business agreement. You confirm that you are entering into it in the course of your business, and not as a consumer.

2. Accepting these terms

You accept these Business Terms by ticking the acceptance box when you register a business account, and by listing a venue or offer or making a payment.

By accepting, you confirm that you are authorised to enter into this agreement on behalf of the Venue and to publish the content you submit.

3. Accounts and approval

  • You must register with a valid email address, which becomes your login username.
  • You are responsible for keeping your password secure and for all activity under your account.
  • New accounts are reviewed before approval. We may decline, suspend or remove any account that breaches these terms or that we reasonably believe is being used unlawfully or misleadingly.
  • Approval of an account is not an endorsement of your venue or your offers, and does not mean we have verified any information you supply.
  • You can delete your account at any time from Dashboard → Account → Delete account. See clause 15.

4. Your listings

You are responsible for creating, checking and maintaining your venue and offer listings.

You must:

  • ensure all information you publish is accurate, current, complete and not misleading, including offer times, schedules, prices, conditions, restrictions and availability;
  • update or remove a listing promptly when the offer changes, is restricted, is paused or ends — a listing that is no longer accurate must not be left live;
  • ensure you have the right to publish everything you upload, including images, logos, menus and descriptions;
  • respond promptly to any query we raise about a listing.

Publishing is your act. Nothing goes live on Scoffers unless you publish it from your account, and you are responsible for its content from that moment.

Offers must be genuine and must be honoured as advertised. If you cannot honour an offer, you must pause or remove the listing rather than leave it published.

5. Content standards

You must not publish content that is:

  • false, misleading, or likely to deceive customers, including as to price, portion, availability or conditions;
  • unlawful, defamatory, obscene, discriminatory, or infringing anyone's intellectual property or privacy;
  • an image you do not own or have permission to use — including images taken from third-party websites, review sites or social media;
  • promotional of irresponsible drinking, or otherwise in breach of your premises licence.

We may remove, suspend, edit or refuse any listing that we reasonably consider breaches these standards, is inaccurate, or is inappropriate for the platform. We will usually tell you why, and where practical give you the chance to fix it first.

6. Draft listings and claim links

To make it easier to get started, we may prepare a draft listing for your venue before you hold an account, using information that is already publicly available (for example, your own website or social media). We then invite you to claim it using a private claim link.

  • A draft listing is not published and is not visible to the public. Nothing about your venue appears on Scoffers until you have claimed the listing and published it from your account.
  • Draft content is our starting point only. We do not warrant that it is accurate, current or complete, and you must not assume it has been checked.
  • When you claim a listing you adopt it as your own. You are responsible for reviewing and correcting every detail — venue information, offer terms, times, prices and images — before you publish it. From the point you publish, clauses 4, 5, 7 and 8 apply to that content in full, whether we drafted it or you wrote it.
  • We do not add images taken from your website or social media to a draft listing. Draft listings use a placeholder image until you upload your own.
  • If you do not want a draft listing prepared, or want it deleted, email and we will remove it. We delete unclaimed drafts that have been inactive for 12 months.

Claim links. A claim link is unique to your venue and personal to the recipient. You must not share or publish it. By using a claim link you confirm you are authorised to act for the venue. We may expire, revoke or reissue a claim link at any time, and we may ask you to verify your connection to the venue before approving the account.

7. Your warranties

You warrant and represent, on an ongoing basis, that:

  • you are authorised to publish each listing and to grant the licence in clause 9;
  • all information in your listings is accurate, current and not misleading;
  • each offer is genuine, available as described, and will be honoured as advertised;
  • your listings comply with all applicable law and codes, including the UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing (the CAP Code), the unfair commercial practices provisions of the Digital Markets, Competition and Consumers Act 2024, and consumer protection law generally;
  • you hold all licences, registrations and permissions needed to operate your venue and to supply the food, drink or services you advertise, including a valid premises licence where alcohol is offered;
  • you comply with food safety, food hygiene and food information law, including allergen and ingredient information requirements;
  • you comply with data protection law in respect of any personal data you handle in connection with an offer.

8. Indemnity

You will indemnify us against reasonable losses, costs, damages and expenses (including reasonable legal fees) that we actually incur as a result of a third-party claim, complaint or regulatory action arising from:

  • your listing content, including any claim that it is inaccurate, misleading or infringing;
  • your failure to honour an offer as advertised;
  • your breach of the warranties in clause 7.

This indemnity is subject to the following, which apply for your protection:

  • we will notify you promptly of any claim and will not settle it without consulting you;
  • we will take reasonable steps to mitigate the loss;
  • the indemnity does not cover loss caused by our own negligence, our breach of these terms, or our failure to act on a correction you had already supplied;
  • your total liability under this indemnity is capped at the greater of £5,000 or the total amount you have paid us in the twelve months preceding the claim.

9. Licence to use your content

You grant us a non-exclusive, royalty-free, worldwide licence to host, store, reproduce, adapt (for formatting and sizing only) and display your listing content:

  • on the Scoffers platform;
  • in Scoffers marketing and promotional material, including email, social media and press, for the purpose of promoting your offer and the platform.

This licence lasts while your listing is live and for a reasonable period afterwards for material already published. You can ask us to stop using your content in new marketing at any time by emailing . You keep ownership of your content throughout.

10. Payments

Publishing an offer requires payment. All payments are processed securely by Stripe — we never see or store your full card details. All prices are shown and charged in pounds sterling (GBP) and are inclusive of any applicable taxes unless stated otherwise.

The price of an offer is fixed at the point you create it. Subsequent changes to our pricing only affect new offers — they do not retroactively change the price of an offer you have already created or an active subscription.

There are two payment types:

  • One-time payment — for a single, fixed-date event offer. You pay once and the offer remains live until its event date has passed, after which it expires automatically.
  • Recurring subscription — for ongoing, repeating offers. You are billed monthly until you cancel.

11. Subscriptions and renewals

Recurring offers are sold as a monthly subscription. By subscribing you authorise us, via Stripe, to charge your payment method automatically at the start of each billing period until the subscription is cancelled.

Your subscription renews automatically each month at the price agreed when the offer was created. After each successful payment, a Stripe-hosted invoice is made available on your Dashboard → Billing page, along with your next payment date.

12. Free trials

Where a free trial is offered, your offer goes live immediately and no charge is taken for the trial period. The length of the trial is shown to you before you start it and may vary between offers and promotions.

Unless you cancel before the trial ends, the subscription automatically converts to a paid monthly subscription and your payment method is charged at the start of the first paid period. During a trial, no payment is collected and your billing history will show the trial as a zero-value entry. We will remind you by email before a trial converts.

13. Pausing an offer

Active monthly subscription offers (other than those still within a free trial) can be paused from your dashboard. While paused, the offer is hidden from public listings and Stripe billing is suspended — you will not be charged for renewals during the pause.

When you resume a paused offer, we credit you for the portion of the billing period you had already paid for but did not use: the unused days are added back to your subscription as an extension before billing resumes. Pausing is fully reversible and does not delete your offer.

14. Cancellation and deletion

You can cancel a recurring offer at any time by deleting it from your dashboard, or via the Stripe billing portal. On cancellation:

  • the subscription is cancelled and no further payments are taken;
  • the offer is marked as expired and removed from public listings.

Deleting an offer is irreversible — the listing and its image are removed. To run the offer again you must create a new one.

Deleting your entire account cancels all active subscriptions and removes all of your venues and offers. Shared links to a removed offer may continue to resolve to a page indicating the offer is no longer available.

15. Refunds

Subscription payments cover the billing period in which they are charged. When you cancel, your offer remains active until the end of the current paid period where applicable, but we do not provide pro-rata refunds for the remainder of a billing period — instead, the pause feature lets you preserve unused paid days for later use.

One-time event payments are non-refundable once the offer has been published, except where required by law. If you believe you have been charged in error, contact us at and we will investigate.

As this is a business-to-business agreement, statutory consumer cancellation rights do not apply.

16. Failed payments

If a recurring payment fails, your offer is automatically suspended and hidden from public listings, and we will email you. Stripe will attempt to retry the payment. If a retry succeeds, your offer is automatically reactivated. If payment cannot be collected, the subscription may be cancelled and the offer expired. You can update your payment details via the Stripe billing portal.

17. Moderation, suspension and removal

We may, acting reasonably, suspend or remove a listing, or suspend or terminate your account, where:

  • a listing appears inaccurate, misleading, unlawful or in breach of clause 5;
  • we receive credible reports from customers that an offer is not being honoured;
  • you materially breach these terms and, where the breach can be fixed, do not fix it within 7 days of us asking;
  • payment is not collected under clause 16.

Where we suspend or remove a live paid listing for reasons other than your breach, we will credit the unused paid days to your account.

18. Our service

We aim to keep the platform available and working as described, but we provide it on an "as is" and "as available" basis. We do not guarantee uninterrupted access, any particular level of traffic, impressions, clicks, bookings or customers, and we may modify, suspend or discontinue features from time to time.

We are not responsible for the conduct of customers, or for transactions that take place between a customer and your venue at the point of redeeming an offer.

19. Our liability to you

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded under law.

Subject to that:

  • we exclude all implied warranties and conditions to the fullest extent permitted by law;
  • we are not liable for loss of profit, revenue, business, contracts, goodwill, anticipated savings, or for any indirect or consequential loss;
  • our total liability to you in connection with the platform, in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the total amount you have paid us in the twelve months preceding the claim.

20. Term and termination

This agreement starts when you accept these terms and continues until your account is deleted or terminated.

Either party may terminate by deleting or closing the account. On termination: all active subscriptions are cancelled, your listings are removed from public view, and clauses 7, 8, 9 (for material already published), 19, 21 and 22 survive.

21. Changes to these terms

We may update these Business Terms from time to time. The "last updated" date at the top shows when we last did so. We will give you at least 14 days' notice by email of any change that materially affects your rights or obligations. If you do not accept a change, you may cancel your subscriptions before it takes effect. Continued use of the platform after that date constitutes acceptance.

22. General

  • Severability. If any part of these terms is found to be unlawful or unenforceable, the rest continues to apply.
  • No waiver. A delay in enforcing any part of these terms does not prevent it being enforced later.
  • Assignment. You may not transfer your rights or obligations without our written consent. We may transfer ours, for example if our business is sold.
  • Entire agreement. These Business Terms, together with the Terms of Use, Privacy Policy and Cookie Policy, are the whole agreement between us and supersede any prior discussions. Neither party relies on any statement not set out in them.
  • No partnership or agency. Nothing in these terms creates a partnership, joint venture, employment or agency relationship between us. We do not act as your agent and you do not act as ours.
  • Events outside our control. Neither party is liable for failure or delay caused by events beyond its reasonable control.
  • Notices. We will contact you using the email address on your account. It is your responsibility to keep it current.
  • Third parties. No one other than you and us has any right to enforce these terms.

23. Governing law

These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

24. Contact

For any questions about these terms, payments or your account, contact us at .